Resource Guide

Resources to help you and to help offer support from afar 

Note: The Resource Guide is designed for families who are looking for ways to help care for loved ones from afar. In light of COVID-19, many communities, including Masonic, have implemented strict guidelines regarding visitors and deliveries, we are continually looking for resources that can be helpful during these restrictions. For the most current Masonic COVID-19 communication, click here. Bookmark this page so you can return to it easy for reference. Our list is growing. Please email if discover additional resources.





Aging care and health care organizations worldwide are in need of donations to help their employees and those they serve. Following local organizations on social media is one of the quickest ways to find out what they need and how you can help.

Below is a current list of items needed at Masonic. We are stocking a food and necessities bank for employees and residents. Donations at the Louisville campus must be delivered to the Gate House located at the main entrance. Shelbyville donations can be delivered to the main entrance reception. This list will be updated regularly. All items will be sanitized prior to distribution.

  • Non-perishable food items (Must be in packaged in a way that will protect from sanitization process. No fresh fruits or vegetables or frozen food items will be accepted)
  • Household supplies including toilet paper, paper towels, facial tissues, personal hygiene items, toiletries, and cleaning supplies
  • Protective equipment such as gloves, masks, gowns, respirator masks and new no-touch or infrared thermometers are also accepted. If you can sew, please consider making us some sewn barrier masks. See the following pattern for instructions
  • New activity supplies including colored pencils, puzzles and games, individual craft kits, and magazines in their original packaging, unopened


Meal, grocery and other delivery services 

Stores offering dedicated shopping time for older adults and anyone at high risk

Rainbow Blossom (first hour of business every day)

Target  (First hour of business on Wednesdays)

Dollar General (first hour of business ever day)

Whole Foods (first hour of business every day)

Big Lots (first hour of business every day)

Fresh Market (8-9 am Monday through Friday)

Walgreens ( Senior Days on Tuesdays. Seniors only shopping from 8-9 am, including 30% discount in store and online. Free shipping on all essentials.)

Kroger (From 7-8 am Mondays, Tuesdays, Wednesdays and Thursdays, anyone over the age of 60 and other high-risk customers (as defined by the Centers for Disease Control and Prevention) will be the only guests allowed in the store. Service hours are now from 7 am to 9 pm daily.)

Jay C Food Stores (From 7-8 am Mondays, Tuesdays, Wednesdays and Thursdays, anyone over the age of 60 and other high-risk customers (as defined by the Centers for Disease Control and Prevention) will be the only guests allowed in the store. Service hours are now from 7 am to 9 pm daily.)

Many apps offer a variety of services and products delivered so you can order dinner, groceries and other necessities from one location. Here are a few links to some of the most popular options: 





Don’t miss a dose 

Most health care providers will work with patients to transfer prescriptions to mail-order, if possible. Many national pharmacy chains offer local prescription delivery as well as local, community pharmacies. Check with your community to see if they have a list of pharmacies that deliver regularly to other residents. Remember, caregivers must be an authorized health care representative to communicate on a loved one’s behalf with medical providers. 

If you prefer to shop local, here are links to community-based pharmacies in Louisville and Shelbyville 


Once the prescription is delivered, check out the new technology that allows you or your parent remember to take their medication at the right time.   


Dinner is served 

Get your favorite dinner at your door or surprise mom and dad by treating them to dinner from their favorite restaurant. Delivery fees differ by each app. Click here to read about the Best Delivery Food Apps in 2020 according to 


Restaurants that deliver 

While regulations on the restaurant and food delivery industry continue to change in response to COVID-19, here is a list of Louisville restaurants who normally deliver. Please check each restaurant’s delivery policy.  

FABD BBQ – offering free delivery on order $25 or more.  

The Cheddar Box in St. Matthews will deliver food and will also pick up items from Paul’s Fruit Market, if available. Call 502.893.2324. 

Cracker Barrel 

Morris Deli   

Louisville restaurants 

Louisville Take Out is a new Facebook page that provides regular updates on local restaurants’ delivery and carryout options.

Uber eats waives delivery fee to many local restaurants

Full list of restaurants provided by WHAS11.

Meal kits 

To encourage healthy, convenient options, there has been a surge of businesses offering meal-prep and fully prepared meals delivered to your door. The meal-prep options are great for individuals who enjoy and are able to make their own meals, but needs access to the ingredients and recipe. You can use this as a time to video conference with your loved one and help create a menu for upcoming orders. Be sure to read app details closely. Some apps require a subscription, while others allow you to pay as you orderHere is a link to the Buyers Guide top meal kit delivery companies.  


Prepared meals 

Louisville is known for its foodie culture, so here are some local companies that prepare and deliver healthy meals from a variety of cuisine options.  

Home Cuisine Louisville 

Fuel Meal Prep 

The city of Louisville will hand out 26,000 frozen meals over the next three weeks to citizens 60 and older. To learn more about how you can get frozen meals, call 502.574.5050. 


Groceries to your door 

As our lives get busier and busier, companies have stepped up their game on both quality, customer experience and convenience. Now you can have most of your nutritional needs delivered to you instead of navigating the grocery stores. This is especially beneficial during times of active virus warnings from the flu to COVID-19. Here are just a few options to investigate: 




Green Bean Delivery – serves Kentucky and Indiana 

Whole Foods Market 


Masonic is offering delivery of necessity items for residents. If you or your loved one needs anything, please call the community’s executive director. 

Accessing medical and other care 

For routine care 

In the midst of COVID-19, Care Clinic, located on the Louisville Campus, is offering same or next day appointments in a more limited setting. Care Clinic provides an alternative for medical assessment and treatment without having to leave the campus and fewer opportunities for exposure. It is staffed by a board-certified primary care physician and a team of licensed clinical providers. 

Care Clinic hours are Monday, Wednesday and Friday, 8:30 am to 5 pm. To schedule an appointment, call 502.873.2356. If you are experiencing a medical emergency, call 911 for more immediate help. 


FirstLight Home Care 

While most private caregivers are prohibited from visiting residents in our health care communities, FirstLight Home Care is available for residents on Masonic’s Louisville Campus to provide any needed services. All FirstLight caregivers are Masonic employees and required to follow the same guidelines as any other employee. If you need home care assistance, call FirstLight at 502.434.3030. 

Stay connected 

When walls or distance separate us, technology can help bring us together. Here are some easy apps and services to help bridge the gap.  


Skype is the most popular voice and free video chat service that most companies use. It is the acquired by Microsoft back in some time. Every single person who uses the Internet either on PC or mobile has Skype. Loaded with features, quality and fun stickers, it is the most popular video chat tool for its communication quality. With this, you can call anywhere free of cost. 



One of the best video calling software for PC is what Viber is. It lets you communicate with other Viber user around the world without paying any single penny. It is compatible with Windows, Mac, and Linus. Not only this, but you can also sync your mobile and computer through this. Just sign in with your cell number and use. 



Zoom is another popular video chat service available on Windows, Mac, iOS and Android. It comes with fully loaded features. Its functionalities are well structured and broad. With intuitive user interface, it is one of the best and simple conferencing software. 



FaceTime is another best tool that lets you video call anywhere. Primarily, it was only for Mac and iPhone user, but now it is available for Android and Windows as well. It gives a full-screen option during the call and also has a mute button to mute chat when you want to have another word with someone else. 


Facebook Messenger 

Today, we’re introducing video calling in Messenger. Now you can have face-to-face conversations with your friends and the people you care about, via Messenger. You can quickly start a video call from any conversation with just one tap. If you’re messaging with someone and realize that words just aren’t enough, you can simply choose the video icon in the top right corner of the screen and start a video call right from within an existing Messenger conversation. 


Connect with your neighbors

Brighten the day of a loved one by sending a free greeting card to a resident at any Masonic Homes Kentucky community. Choose your card, add a message and we’ll print it off and deliver it! Even if you don’t have a loved one at Masonic, you can send a card to anyone just to brighten their day.

Residents have already been enjoying ‘virtual visits’ with family and friends via FaceTime and Skype. We would love to set up a ‘visit’ with your loved one as well. Please reach out to the corresponding Life Enrichment and Activities Staff so that they might schedule a time. 

Friendly reminder: It might be not be an immediate response from the Life Enrichment and Activities staff to your initial email. (Without volunteers and scheduled performers, they are absorbing more so that the residents don’t feel like there is less to do). We are pivoting to streamline this even as we speak. 

Don’t forget! You can send a short video too; these can be shown time and time again. 

Sam Swope Care Center, Grove Pointe Assisted Living and Crescent Grove Personal & Memory Care: Courtney Whitaker, 

Meadow: Miguel Walker, 

Miralea: Julie 

Village: Kevin Swansey, 

Masonic Home Shelbyville: Shavon Hicks,

A Louisville woman, and friend of Masonic has created a website to connect older neighbors in need of support with healthy young adults with low risk factors in their community. Learn more at Louisville COVID-9 Match