Masonic Homes Kentucky Family and Friends COVID-19 Response Plan Updates

Masonic continues to receive guidance on ways to limit our community’s exposure to coronavirus COVID-19. We have great trust in the health care regulators making these recommendations as they are also prioritizing your safety and well-being. During this time of great concern, Masonic’s leadership and employees are resilient and prepared. In general, the more things and people that we have coming and going from our campuses and communities, the more opportunities we all have for exposure. Out of an abundance of caution, the following measures will be put into place starting Friday, March 20, 2020 to protect our residents and employees.

Last updated on March 25 2020.


NEW! Masonic eCards make it easy to share love and joy with a resident from afar
Brighten the day of a loved one by sending a free greeting card to a resident at any Masonic Homes Kentucky community. Choose your card, add a message and we’ll print it off and deliver it! Even if you don’t have a loved one at Masonic, you can send a card to anyone just to brighten their day.

No Masonic residents or employees have confirmed diagnosis of or reported direct exposure to coronavirus (COVID-19).

After noon on Friday, March 20, 2020:

· Residents are encouraged to remain on campus. Residents who travel off campus, for any reason other than a doctor’s visit, will be required to self-quarantine off campus for 14 days. The resident must provide a note from their physician upon their return.

· The U.S. Post Office on the Louisville Campus remains open, but all customers must complete a Wellness and Travel Screening and must enter through the main entrance. They have, of course, had a drop in business and their hours may change.

· Campus mail will be sanitized and delivered to individual residents or community mailboxes with a minimal delay.

· Meal delivery services and any needed groceries will be provided by each community. Restaurant or personal meal deliveries will not be permitted. All general groceries or other personal/household deliveries – not specific to the individual – will be considered donated supplies and will contributed to campus operations.

· All deliveries to campus (including UPS, FedEx and Amazon) will be collected at the Gate House by Security. It will be sanitized and delivered to your individual residence. Grocery items will be provided by each community. Outside deliveries for individual residents – including meals and groceries – will not be permitted.

· Free laundry services will be available for all residents, including personal items. Personal laundry drop offs will no longer be accepted. We know this is a big responsibility. We are preparing to meet the demand. Communities with coin laundry facilities, will have no charge for use of these machines.

· Prescription deliveries will be sanitized and delivered to individual residents. Please call your community’s executive director to arrange for Masonic to pick-up prescriptions at your pharmacy. You are encouraged to request a 30 day or more fill of any needed medications. Many insurance providers are allowing multi-month and more immediate refills because of COVID-19.

· All vendor deliveries for community provisions – food, household items, office and medical supplies – will be delivered to the exterior community door or loading dock and we will bring it into the community.

· New admissions to our health care centers and new move-ins to our independent living communities will be permitted, following a Wellness and Travel screening.

· Recreational walkers, biker riders and dog walkers — who are not employees or residents – will be temporarily prohibited from using our campus. If you need to make arrangements for your pets, please contact your community executive director.

· Rehabilitation therapy services will temporally close for off-campus outpatient guests.

· Access to the Corporate Resource Center is restricted. Accommodations have been made for most corporate support staff to work from home. Phone calls to corporate will be redirected to an offsite employee.

Private Home Health and Home Care

· We are determining policies regarding private home care and home health care givers who serve our independent living residents. Independent living residents who require home or medical care should contact their executive director to discuss temporary arrangements for their caregiving needs.

We know that there are many new policies being implemented each day. We will do our best to be flexible while doing our best to limit exposure. If you have questions about any of these new policies, please contact your loved ones community executive director.

Resource Guide  
Masonic has gathered together resources to help older adults and their adult children seek support and stay connected with others. You and your family and friends can access the guide at We will update this list daily, so be sure to reference it often, and share it out to your loved ones and friends.


Ways to stay in touch and in-the-know:

Virtual Visits

Residents have already been enjoying ‘virtual visits’ with family and friends via FaceTime and Skype. We would love to set up a ‘visit’ with your loved one as well. Please reach out to the corresponding Life Enrichment and Activities Staff so that they might schedule a time.

Friendly reminder: It might be not be an immediate response from the Life Enrichment and Activities staff to your initial email. (Without volunteers and scheduled performers, they are absorbing more so that the residents don’t feel like there is less to do). We are pivoting to streamline this even as we speak.

Don’t forget! You can send a short video too; these can be shown time and time again.

Sam Swope Care Center, Grove Pointe Assisted Living and Crescent Grove Personal & Memory Care: Courtney Whitaker,

Meadow Active Lifestyle Community: Miguel Walker,

Miralea Active Lifestyle Community: Julie McLochlin,

Village Active Lifestyle Community: Kevin Swansey,

Masonic Home Shelbyville: Shavon Hicks,

Masonic Reach Alert
Masonic has created Reach Alert groups to send urgent notices by phone, text and email. Please join the Masonic Reach Alert group by following these steps:
1. Go to
2. Login if you already have an account OR click ‘login’ and select ‘register’
3. Select contact methods and choose how you prefer to be contacted, i.e. by phone call, text message or email.
4. Click ‘Join Network’
5. Type in Masonic Home as the Network Name, select it once it appears
6. Select the appropriate location/group to join

Follow Masonic Homes Kentucky on social media
Like and follow us on Facebook and Twitter to stay up-to-date on what we share with the public.

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *