Social Distancing Visit Guidelines

We understand how important it is to stay connected, especially during this time. We are excited to offer social distancing visit opportunities for families/friends to connect with their loved ones. In order to safeguard and protect our residents/patients, we have set forth the following guidelines for each community.  

Crescent Grove Memory & Personal Care Community: In-person Visits

  • In-person visits will be set up by appointment on Monday through Friday, 9 – 11 am and 1 – 4 pm.
  • Visits must be scheduled at least 24 hours in advance. Walk-in visits are not permitted.
  • All visits must allow for social distancing of 6 feet apart. Staff will sanitize the visiting location between each visit. 
  • Each resident/patient is allowed only one visit per month to make visit opportunities available for others. 
  • Visit appointments are based on schedule time and not arrival time.
  • Visitors should arrive 5 minutes before your scheduled appointment to complete the Visitor Attestation Form.
  • Only two visitors are allowed per visit. 
  • Visits will take place in the Main Street Conference Room.
  • Residents and their visitors must provide and wear a cloth or medical-grade mask during the visit. Visitors must bring their own mask.
  • Staff are required to monitor visits, but will do their best to allow privacy.
  • Virtual Visits can be scheduled by contacting Courtney Whitaker at cwhitaker@masonicky.com.  
  • No personal deliveries are accepted during visits. 
  • Public restrooms will be closed and not available for visitors or residents to use.
  • Visits will be immediately discontinued for a specified time if cases of COVID-19 are reported among the community residents/patients or staff.

Visits may be scheduled here.

Grove Pointe Assisted Living Community: In-person Visits

  • In-person visits will be set up by appointment on Monday through Friday, 9 – 11 am and 1 – 4 pm.
  • Visits must be scheduled at least 24 hours in advance. Walk-in visits are not permitted.
  • Only two visitors are allowed per visit.  
  • Visits will be available each half hour in 15-minute increments. Visit appointments are based on schedule time and not arrival time. 
  • All visits must allow for social distancing of 6 feet apart. Staff will sanitize the visiting location between each visit.  
  • Each resident is allowed only one visit per month to make visit opportunities available for others. 
  • Visitors should arrive 5 minutes before your scheduled appointment to complete the Visitor Attestation Form.
  • Residents and their visitors must wear masks while at and while attending their visit.
  • Visits will take place in the second-floor Activity Room.
  •  Staff are required to monitor visits, but will do their best to allow privacy.
  • Visits will be immediately discontinued for a specified time if cases of COVID-19 are reported among the community residents/patients or staff.
  • Residents in isolation cannot participate in visits. Virtual Visits can be scheduled by contacting Donna Lay at dlay@masonicky.com.   
  • No personal deliveries are accepted during visits. 
  • Public restrooms will be closed and not available for visitors or residents to use.

Visits may be scheduled here. 

Sam Swope Care Center: Window Visits

  • Window visits may be scheduled Monday, Wednesday, Friday from 9 to 11 am and 1 to 4 pm. No visits on Saturday or Sunday.
  • Visits must be scheduled 24 hours in advance. Walk-in visits are not permitted.
  • Visits will be available each half hour in 15-minute increments.
  • Visit appointments are based on schedule time and not arrival time.
  • Visitors should arrive 5 minutes before your scheduled appointment to complete the Wellness and Travel screening.
  • Visits will be immediately discontinued for a specified time if cases of COVID-19 are reported among the community residents/patients or staff.
  • Visitors may only meet with one resident at a time. Only two visitors are allowed per visit.
  • Residents and their visitors must wear masks while arriving at and while attending their visit. Visitors must bring their own mask.
  • Staff are required to monitor the visits, but will do their best to allow privacy.
  • Public restrooms and water fountains will be closed and are not available for visitors or residents to use.
  • Residents in isolation cannot participate in visits. Virtual Visits can be scheduled by contacting Courtney Whitaker at cwhitaker@masonicky.com.
  • Each resident/patient is allowed only one visit per month to make visit opportunities available for others.
  • Pets are allowed and must be on a leash.
  • Windows will not be open; you must bring a mobile phone to call a conference line to better hear and speak to the resident/patient.

Visits may be scheduled here.

Meadow, Miralea and Village Active Lifestyle Communities 

  • May have visitors on campus for in-person, social-distancing visits, any day from 8:30 am to 5 pm. Visitors must exit campus before 5 pm. 
  • Only two visitors are allowed per visit. 
  • Pets are allowed, but must be on a leash and must also distance at least 6 feet from the resident. 
  • Visits must occur outside of the building. Visitors are prohibited from entering campus buildings, foyers and interior courtyards. 
  • Residents and visitors must wear masks.  
  • Avoid socializing in groups that do not readily allow for appropriate 6-foot physical distancing. Proper distancing is not always possible for both residents and visitors to visit together on first-floor patios. 
  • All visitors are required to complete a Visitor Attestation Form and Wellness and Travel screening upon entering the campus. 
  • Try to coordinate deliveries at the same time as visits to help limit traffic onto the campus. 
  • In-person visits can be scheduled by contacting the concierge at your loved one’s community.
    • Meadow Concierge: 502.340.2134
    • Miralea Concierge: 502.873.2330
    • Village Business Office: 502.894.0195
  • Virtual Visits can be scheduled by contacting: 

Masonic Home Shelbyville and Pillars

Masonic Home Shelbyville, including Pillars Assisted Living and Personal Care, are currently closed to visitors in accordance to safety guidelines. We are working on a plan for when these communities and will share information to residents and loved ones as it is available. To schedule a Virtual Visit, contact Shavon Hicks at shicks@masonicky.com.

Sam Swope Care Center, Crescent Grove Memory & Personal Care and Grove Pointe Assisted Living Visit Locations

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