Masonic Homes Kentucky COVID-19 Action Response

Masonic continues to receive guidance on ways to limit our community’s exposure to coronavirus COVID-19. The following information is updated regularly, please check this blog for any changes to procedures and guidelines regarding our response to COVID-19 pandemic.

We are excited to offer social distancing visit opportunities for families/friends to connect with their loved ones. To sign up for a social distancing visit, please click on your loved one’s community: Sam Swope Care Center, Crescent Grove Memory & Personal Care, Grove Pointe Assisted Living, Masonic Home Shelbyville and Pillars. View the full list of community guidelines here

Masonic’s COVID-19 Compliance Hotline

If you have any questions, please contact Masonic’s COVID Compliance Hotline at 502.340.2390 or info@masonicky.com.

COVID Action Response

June 4, 2020

The Aquatic Center at Miralea Active Lifestyle Community reopened. View full details here.

June 3, 2020

The Office of Inspector General (OIG) recently conducted COVID-19 surveys at Masonic Home Shelbyville and Sam Swope Care Center, located on the Louisville Campus. We are proud to announce that both communities completed their surveys and received no deficiencies.

June 1, 2020

Masonic has updated its Reduced Restrictions to provide our Independent Living residents with information and guidelines to support the independent life you love, while also keeping the safety of everyone at Masonic in mind. View Reduced Restrictions.

May 25, 2020

Masonic’s Sam Swope Care Center was made aware a resident/patient had tested positive for coronavirus (COVID-19) while at a hospital. 

Masonic’s COVID-19 Action Plan includes measures to limit and prevent spread of the virusAll employees, vendors, visitors and residents/patients perform a Wellness and Travel screen upon entrance to the community. Employees and residents/patients receive reminders about hand hygiene, social distancing and symptoms. All residents are screened for symptoms during each shift. Residents/patients with respiratory or other COVID-19 symptoms are isolated according to Centers for Disease Control and Prevention (CDC) guidelines. Physician consults are increased to review the resident/patient’s symptomsWhen advised, the resident/patient is discharged to the hospital for care. Employees who test positive self-isolate according to CDC guidelines. 

May 14, 2020

Masonic Home Shelbyville was made aware an employee had tested positive for coronavirus (COVID-19).

May 13, 2020

Masonic’s Sam Swope Care Center was made aware a resident/patient had tested positive for coronavirus (COVID-19) while at a hospital.

May 12, 2020

Updates for Miralea, Meadow and Village Active Lifestyle Communities:

  • Personal deliveries can only be made Monday through Friday from 8:30 am to 5 pm. They may be brought to each building entrance, but visitors are not permitted to enter the building. Delivery people will be required to complete the campus Travel and Wellness Screen when they enter campus.
  • Residents will be provided a green Resident vehicle pass to display on the dashboard of their vehicle when entering campus.  Independent living residents who choose to leave campus are required to go through the Wellness and Travel screening when returning to campus.
  • Residents in our Active Lifestyle Communities are allowed to have visitors on campus for social-distancing visits, any day from 8:30 am to 5 pm. Visits must occur outside of the building. Residents and visitors must wear masks and maintain a 6 ft. distance between one another. All visitors are required to complete a Wellness and Travel screening upon entering the campus.
  • If any resident needs transportation to go to the grocery store or to run an essential errand, residents can schedule transportation through their community concierge or by calling the Village Business Office.
  • Governor Beshear issued an amended travel policy that allows the following interstate travel. Anyone traveling into and out of state, with the intent to stay longer than 24 hours, must quarantine for 14 days, unless the travel is to provide a critical service. Restrictions do not pertain to anyone who lives in one state and works in another.  International travel is still prohibited. Anyone traveling back to the states must quarantine for 14 days in their residency.

Updates for Sam Swope Care Center, Crescent Grove Memory & Personal Care, Grove Pointe and Masonic Home Shelbyville:

  • Masonic is making arrangements to accommodate window visits for Louisville Campus residents. Visits will be set up by appointment on Tuesdays and Thursdays from 1 to 4 pm. Only two visitors are allowed, and to ensure we can accommodate as many visits as possible, residents are allowed to schedule only one visit per month. Residents in isolation cannot participate in window visits. We are working on a scheduling system for appointments. All Louisville Campus visitors will be required to complete a Wellness and Travel screening upon entering the campus. All visitors must provide and wear a cloth or medical-grade mask during the visit. All visitors must distance at least 10 feet from the resident/patient. Windows will not be open; you must bring a mobile phone to talk to the resident/patient. We are working to develop a plan for window visits at Masonic Home Shelbyville.
  • Masonic is not accepting personal deliveries to our personal care, assisted living and skilled nursing communities such as Sam Swope Care Center, Crescent Grove, Grove Pointe and Masonic Home Shelbyville. Deliveries from companies like Amazon, FedEx, UPS, Shipt, etc., will still be delivered to the Gate House and properly sanitized before being delivered to residents/patients in those communities.

May 11, 2020

Governor Beshear has recommended everyone wear medical-grade or cloth masks in public. Masonic requires all residents/patients to wear masks in common areas of the community.

May 8, 2020

Safe social distancing  Mother’s Day visits permitted 

Sam Swope Care Center, Grove Pointe and Crescent Grove

Due to information provided by Office of Inspector General and Department of Aging and Independent Living today at 8 am, Masonic is making arrangements to accommodate window visits for Louisville Campus residents/patients beginning Saturday, May 9. Grove Pointe visits will be porch visits. 

There will be a limited number of visits available per household/community on each Saturday and Sunday from 9 am to 5 pm. A maximum of two individuals can visit each resident/patient. You may schedule these visits by calling 502.340.2390 from 8 am to 9 pm. They are scheduled first-come, first-served.  

Visits will be monitored and strictly limited to 15-minute time slots. The timing for the visits will be at the monitor’s discretion. We suggest you arrive 45 minutes before your schedule time slot. Please be patient with our new process. We will do our best to accommodate quality visits for as many families as possible. 

All Louisville Campus visitors will be required to complete a Wellness and Travel screening upon entering the campus. All visitors must provide and wear a cloth or medical-grade mask during the visit. All visitors must distance at least 10 feet from the resident/patient. Windows will not be open; you must bring a mobile phone to talk to the resident/patient. Visitors who do not comply with guidelines for safe window and porch visitation or deliveries will be asked to leave campus. 

 If you plan to make a Mother’s Day delivery while on campus, the delivery will only be accepted at designated drop-off areas at the community entrance, and only after your window visit. Only one delivery will be allowed per resident/patient. 

Any residents/patients in isolation will not be able to participate in window visits, but Mother’s Day deliveries will be permitted. If you need to schedule a Virtual Visit for these residents, please do so by contacting community Life Enrichment staff. 

Window visit opportunities will available going forward. Procedures for scheduling a window visit after this weekend will be determined and shared early next week. 

Meadow, Miralea and Village

Due to information provided by Department of Aging and Independent Living today at 8 am, Masonic is making arrangements to accommodate outdoor visits for Louisville Campus independent living residents on Saturday, May 9 and Sunday, May 10.

Visits on Saturday and Sunday are limited from 9 am to 5 pm. A maximum of two individuals can visit the residents of each apartment/home.

Visits will be monitored and strictly limited to 15-minutes. Please be patient with our new process. We will do our best to accommodate quality visits for as many families as possible.

All Louisville Campus visitors will be required to complete a Wellness and Travel screening upon entering the campus. All visitors must provide and wear a cloth or medical-grade mask during the visit. All visitors must distance at least 6 feet from the resident. Visitors who do not comply with guidelines for visitation or deliveries will be asked to leave campus.

If you plan to make a Mother’s Day delivery while on campus, the delivery may be left at the building entrance. Please notify the resident of your delivery. No visitors are permitted inside the building.

Procedures for future visitation will be determined and shared early next week.

Mother’s Day deliveries permitted at Louisville Campus

Due to information provided by Office of Inspector General and the Department of Aging and Independent Living today at 8 am, Masonic is permitting Mother’s Day deliveries on Saturday, May 9 and Sunday, May 10 from 9 am to 5 pm. Mother’s Day deliveries are allowed for any resident. Deliveries must be left at each building’s entrance. Visitors are not permitted in buildings. All Louisville Campus visitors and delivery personnel will be required to complete a Wellness and Travel screening upon entering the campus. 

CMS Notification

On Thursday, May 7, Masonic’s Sam Swope Care Center was made aware a resident/patient had tested positive for coronavirus (COVID-19) while at a hospital.  For the week of May 3-9, three Sam Swope Care Center residents/patients have tested positive for coronavirus (COVID-19) while at a hospital. On Friday, May 8, Sam Swope Care Center was made aware that three employees have tested positive for coronavirus (COVID-19). This information is reported in accordance to Centers for Medicare and Medicaid Services guidelines.

May 5, 2020

Masonic’s Sam Swope Care Center was made aware a resident/patient had tested positive for coronavirus (COVID-19) while at a hospital. For the week of May 3-9, two Sam Swope Care Center residents/patients have tested positive for coronavirus (COVID-19) while at a hospital. This information is reported in accordance to Centers for Medicare and Medicaid Services guidelines.

May 4, 2020

Masonic’s Sam Swope Care Center has been made aware one resident/patient has tested positive for coronavirus (COVID-19) while at a hospital. This information is reported in accordance to Centers for Medicare and Medicaid Services guidelines.

May 1, 2020

  • Masonic is required by the Centers for Medicare & Medicaid Services to notify residents/patients in our skilled nursing and personal care communities and designated family members, where applicable:  if there are three or more residents/patients or employees in their community who are experiencing respiratory symptoms within a 72-hour period and/or if Masonic has received notification of an employee or resident/patient in their community having tested positive for coronavirus (COVID-19)
  • Updates on implementation of reduced restrictions for independent living residents regarding items such as deliveries and essential errands. View the full reduced restrictions update here.

April 30, 2020

Employees are no longer restricted from leaving campus during their shifts. Please remember that unnecessary trips to and from your community may provide opportunities for exposure.

CDC expands symptoms for COVID-19

  • The Centers for Disease Control and Prevention released additional symptoms that could be related to COVID-19. People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. These symptoms may appear 2-14 days after exposure to the virus. Original Symptoms: fever, cough, shortness of breath or difficulty breathing, sore throat. The following new symptoms must accompany a fever: chills, repeated shaking with chills, muscle pain, headache, loss or taste or smell. The new symptoms have been added to the Wellness and Travel screen. All employees and residents/patients are asked to self-monitor for symptoms.

April 21, 2020

  • Meadow, Miralea and Village Active Lifestyle residents are encouraged to wear medical-grade or cloth masks in common areas of the communities. Cloth masks will be provided to residents if they are available.
  • Employees are now required to wear medical-grade or cloths masks in the kitchen and common areas. They are allowed to bring and wear their own masks or use cloth masks provided by Masonic. Sam Swope Care Center, Crescent Grove. Grove Pointe and Masonic Home Shelbyville residents must wear medical-grade masks whenever they are outside their rooms. Employees are required to wear provided medical-grade face masks at all times. Cloth masks must be laundered every day. Medical-grade face masks may be worn up to five days.

April 4, 2020

  • The only allowable deliveries will be prescription medications and medically necessary supplies. We will also permit a one-time delivery of limited items for each new admission to our health care centers. If you have specific needs or requests for accommodations, please discuss these needs with your community’s executive director.
  •  Our maintenance and information technology staff will only perform emergency work requests. This precaution will reduce any unnecessary visits to your room and home.
  •  A new option for housekeeping services in our independent living communities (Meadow, Miralea, Village) will be provided with more details to come.

March 20, 2020

  • Residents are encouraged to remain on campus. Residents who travel off campus, for any reason other than a doctor’s visit, will be required to self-quarantine off campus for 14 days. The resident must provide a note from their physician upon their return.
  • The U.S. Post Office on the Louisville Campus remains open, but all customers must complete a Wellness and Travel Screening and must enter through the main entrance. They have, of course, had a drop in business and their hours may change.
  • Campus mail will be sanitized and delivered to individual residents or community mailboxes with a minimal delay.
  • Meal delivery services and any needed groceries will be provided by each community. Restaurant or personal meal deliveries will not be permitted. All general groceries or other personal/household deliveries – not specific to the individual – will be considered donated supplies and will contributed to campus operations.
  • All deliveries to campus (including UPS, FedEx and Amazon) will be collected at the Gate House by Security. It will be sanitized and delivered to your individual residence. Grocery items will be provided by each community. Outside deliveries for individual residents – including meals and groceries – will not be permitted.
  • Free laundry services will be available for all residents, including personal items. Personal laundry drop offs will no longer be accepted. We know this is a big responsibility. We are preparing to meet the demand. Communities with coin laundry facilities, will have no charge for use of these machines.
  • Prescription deliveries will be sanitized and delivered to individual residents. Please call your community’s executive director to arrange for Masonic to pick-up prescriptions at your pharmacy. You are encouraged to request a 30 day or more fill of any needed medications. Many insurance providers are allowing multi-month and more immediate refills because of COVID-19.
  • All vendor deliveries for community provisions – food, household items, office and medical supplies – will be delivered to the exterior community door or loading dock and we will bring it into the community.
  • New admissions to our health care centers and new move-ins to our independent living communities will be permitted, following a Wellness and Travel screening.
  • Recreational walkers, biker riders and dog walkers — who are not employees or residents – will be temporarily prohibited from using our campus. If you need to make arrangements for your pets, please contact your community executive director.
  • Rehabilitation therapy services will temporally close for off-campus outpatient guests.
  • Access to the Corporate Resource Center is restricted. Accommodations have been made for most corporate support staff to work from home. Phone calls to corporate will be redirected to an offsite employee.

March 16, 2020

  • Following recommendations from the Centers for Disease Control and Prevention (CDC) and the Centers for Medicare and Medicaid, Masonic is implementing additional wellness and travel screening measures beginning Monday, March 16. Any individuals entering our campuses, including residents, will be screened for temperature, specific symptoms (cough, shortness of breath and sore throat), and recent travel.
  • At the Louisville Campus, we have established a screening checkpoint during times of higher traffic. Follow the signs posted on campus. If the checkpoint is not open, you will be screened at the Gate House. In Shelbyville, the screening will be performed at the front desk of the Main Entrance. Below is a list of other precautions we have implemented.

March 15, 2020

  • Continual monitoring of recommendations and regulations made by the Centers for Disease Control and Prevention, Kentucky Department of Public Health, and other health care, government and industry regulators
  • Re-educated staff and vendors about the importance of hand hygiene and safe, social distancing
  • Suspended all resident life-enrichment and other gatherings
  • Wellness and Travel screening for employees and vendors, with increased measures implemented on Monday
  • Coordinated with local restaurants to more safely deliver meals on campus
  • Directing nonessential operational meetings to an offsite location or teleconference
  • Identified backup staff for all key positions including security and maintenance
  • Instructed community executive directors to notify corporate of any employee facing challenges at home including accommodations for time off, especially if they have symptoms or test positive for COVID-19
  • Twice daily conference calls and once daily calls with corporate and community leadership to address COVID-19 response
  • Staggered office hours of essential corporate staff and maintaining separation of executive directors to reducing the risk of exposure and future operational breakdowns
  • Created accommodations for employees with school-age children by offering sitter services managed by certified, local teachers
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