Schedule a Visit

Keeping Families Connected

We are excited to offer social distancing visit opportunities for family and friends to connect with their loved ones.

To sign up for a social distancing in-person visit at Grove Pointe Assisted Living, Crescent Grove Memory & Personal Care or a window visit at Sam Swope Care Center, please complete the information to the right.

To sign up for a visit at Meadow, Miralea or Village Active Lifestyle Communities, please contact the appropriate community concierge.

Meadow Concierge: 502.340.2134
Miralea Concierge: 502.873.2330
Village Business Office: 502.894.0195

REMINDER: Family is not permitted in buildings and resident’s apartments. Only scheduled in-person visits are permitted indoors.

To sign up for a visit at Spring Hill Village, please contact the resident(s) directly.


*Please note: Masonic Home Shelbyville, including Pillars Assisted Living and Personal Care, are currently closed to visitors in accordance to safety guidelines. We are working on a plan for when these communities can allow visits, and will share information as it is available. Virtual Visits can still be scheduled by contacting the community’s life enrichment staff. Thank you for your patience and understanding.

Visit Guidelines

  • Visits must be scheduled 24 hours in advance.
  • Walk-in visits are not permitted.
  • All visits must allow for social distancing of 6 feet apart.
  • Staff will sanitize the designated location between each visit.
  • Visit appointments are based on scheduled time and not arrival time.
  • Visitors should arrive 5 minutes before your scheduled appointment to complete the Visitor Attestation Form and screening.
  • Staff are required to monitor visits but will do their best to allow privacy.
  • Public restrooms will be closed and not available for visitors or residents to use.
  • Residents and visitors must wear masks at all times in the building and during their visit.
  • Visitors must bring their own mask.
  • Visits will be immediately discontinued for a specified time if cases of COVID-19 are reported among the community residents/patients or staff.

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